SHIPPING

We currently ship to UK addresses only. All orders are sent via Royal Mail 1st Class.

🌍 We're working on international shipping — follow us on Instagram for updates when we expand!

RETURNS

We want you to love your Magic Fox order. If something isn't right, here's how we can help:

• 30-day return window — contact us within 30 days of receiving your order
• Unused & unopened — items must be in their original condition
• Faulty or damaged? — we'll replace it or refund you in full, no questions asked
• Wrong item? — let us know and we'll sort it straight away
• Custom/personalised items — unfortunately we can't accept returns on bespoke orders unless faulty

To start a return, email us at magicfoxcreative25@gmail.com with your order number and we'll get you sorted within 24–48 hours.

WHO WE ARE

Magic Fox ("we", "us", "our") operates magicfoxstickers.co.uk. We are committed to protecting your privacy and handling your personal data responsibly.

WHAT WE COLLECT

• Order information — name, email, shipping address, payment details (processed securely via our payment provider)
• Account information — email address if you sign up for our newsletter or create an account
• Browsing data — cookies and analytics to improve your experience (see Cookie Policy below)
• Communication — any messages you send us via email or contact forms

HOW WE USE IT

• To process and fulfil your orders
• To communicate with you about your order or enquiries
• To send marketing emails (only if you've opted in — you can unsubscribe anytime)
• To improve our website and products

SHARING YOUR DATA

We never sell your data. We only share information with:

• Royal Mail / courier services (to deliver your order)
• Payment processors (to handle transactions securely)
• Analytics services (anonymised browsing data only)

YOUR RIGHTS

Under UK GDPR, you have the right to access, correct, or delete your personal data at any time. Contact us at magicfoxcreative25@gmail.com and we'll action your request within 30 days.

COOKIES

We use essential cookies to keep the site running and analytics cookies to understand how people use our site. You can manage cookie preferences in your browser settings.

1. GENERAL

By placing an order with Magic Fox, you agree to these terms and conditions. Please read them carefully before purchasing.

2. ORDERS & PAYMENT

• All prices are in GBP (£) and include VAT where applicable
• Payment is taken at the time of purchase
• We reserve the right to cancel orders if pricing errors are identified
• Order confirmation will be sent to the email address provided

3. PRODUCTS

• We make every effort to display product colours and sizes accurately — slight variations may occur due to screen settings
• Sticker sizes refer to the longest edge of the design
• Custom/personalised orders are made to your specifications and cannot be returned unless faulty

4. SHIPPING

Please refer to our Shipping & Returns page for full delivery information and timeframes.

5. RETURNS & REFUNDS

• 30-day return window for unused, unopened items
• Faulty or incorrect items will be replaced or refunded in full
• Refunds are processed within 5–10 working days of receiving the returned item
• Original shipping costs are non-refundable unless the error was ours

6. INTELLECTUAL PROPERTY

All designs, artwork, and content on this website are the property of Magic Fox and may not be reproduced, distributed, or used without written permission.

7. LIABILITY

Magic Fox is not liable for any indirect or consequential loss arising from the use of our products. Our liability is limited to the purchase price of the item(s) in question.

8. CONTACT

For any questions regarding these terms, contact us at magicfoxcreative25@gmail.com